Contact information
Contact Us
Have a question about your order, a product, or anything else? We're here to help.
freaveliashop@gmail.com
We aim to respond to all enquiries within 1–2 business days. Please include your order number in your email if your question relates to an existing order — this helps us resolve your query faster.
Common Questions
Before reaching out, you may find a quick answer in one of our policies:
- Shipping Policy — delivery times, tracking, free shipping
- Refund & Returns Policy — how to return an item or request a refund
- Terms of Service — general terms and conditions
We appreciate your patience and will get back to you as soon as possible. Thank you for shopping with Freavelia. 🌿